FAQs
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How are my private keys stored?
Your private keys are stored ONLY on your device, in the localStorage of your browser. Please backup your keys, because your browser or device may crash.
What miner fees are involved?
You pay the standard TX (miners fees) for all transactions you conduct on the platform.
For ERC20 tokens, it is required that you have at least 0.001 ETH on your wallets. Remember! when sending ERC20 tokens, you are required to hold some ETH as miners fees for transactions. This is also the case for all atomic swaps for ETH & ERC20 tokens.
NOTE: You can easily check the ‘miners fees’ required for each respective coin by simply googling them.
Why mining fee is too high?
Blockchain fees depend on several factors including network congestion and transaction size (affected when converting crypto from multiple inputs such as faucet earnings or other micro-transactions).
In other words, you may need to pay higher blockchain fees if:
1) The blockchain network is busy or loaded at the moment. Usually, the fee increases during sudden blockchain rate fluctuations and major world events;
2) Your crypto account has a history of microdeposits. If your account has large amounts of small deposits, the size of your transaction will be bigger as it will consist of many inputs. The bigger the transaction size, the higher the blockchain fee.
There might be other causes of higher blockchain fees, but we’ve listed the most common ones.
Are there any additional fees?
No. There are no additional fees charged on the platform. The only fees are miner fees, which are automatically calculated for their respective blockchain upon an exchange or funding a campaign.
Do I need an account?
No. We do not require signup to use our service. This means no email or phone number can be linked to you.
We don’t even employ any third-party trackers. Our access logs only track device User Agents and IP addresses.
Any session data (private keys, etc) are stored in your browser. If you clear your browser cache, but did not save your seed phrase or private key then your wallet and holdings will be lost.
How is the service decentralized?
As we have no requirement for account signup, we cannot track individual users.
Our automatically generated wallets are non-custodial. Due to this, wallet private keys are stored in the browser.
Since they are self-custody hot wallets, we have no way to access/freeze/alter any holdings within the wallets.
Furthermore, our platform operates on open source relays. This means, one relay could go down, but if there's another relay the campaign data will continue to exist. This allows for a decentralized and censorship-resistant platform.
